Technical Product Specialist / Support
At the VELUX Group, we give you the chance to grow. To shape your own career. To work in an international environment. To be part of a company that leads the market in sustainable indoor living. We offer you a world of opportunities - if you have the ability and the drive to take them.
Discover more at velux.com/career or velux.dk/karriere
Would you like to part of a dynamic daylight team providing VELUX European sales companies and external installers with technical guidance? Are you robust and do you thrive on working in an international, fast-paced and professional environment? Do you have excellent technical and communication skills with a background as carpenter, constructing architect or similar?
In addition, do you want to be part of a company that leads the market within sustainable indoor living? Then we have the position you are looking for.
We are in search for a new colleague to join our After Market Sales & Support (AMS) Team based at VELUX Group Headquarters in Hørsholm. You will be part of a dedicated team of fifteen colleagues responsible for giving product technical support and advising our European sales companies within all technical aspects of our core products.
You will be responsible for providing support and maintaining technical documentation for a specific product area. Furthermore, you will ensure that our products are used and installed correctly by installers.
Your primary tasks will be to:
- Provide daily technical product support to our European sales companies
- Guide external installers on-site about our core products to ensure correct use and installation
- Update technical documentation in connection with product news and changes
- Collect input and feedback from the European sales companies and liaise with our Product Development Team in order to improve, optimise and develop our products so that they match the needs of our customers
- As you will be part of a global organisation, you can expect to travel approx. 30-40 days per year across Denmark and Europe.
You are at the beginning of your career as a Constructing Architect and/or have an education as Engineer, preferably with experience as a Carpenter or similar. We also expect of you to be well acquainted with the MS Office tools and AutoCAD.
You are a strong team player, possess great drive and excellent communication skills. You possess a strong command in English and Danish both orally and in writing and collaborate easily with people from different cultural backgrounds - both internally and externally.
It is important that you can navigate within a matrix organisation with many different stakeholders and that you can achieve results in this type of environment. You have a structured and persistent approach to task solving and take pride in completing your tasks on time. You like having a busy schedule and enjoy juggling several different tasks in a dynamic environment.
In addition to operating at a highly professional level, our AMS team is characterised by an informal tone and a healthy sense of humour. We work as one team to reach our ambitious results. We believe in empowering people, and we support this through sharing knowledge, delegating responsibility and investing in people who strive to make a difference.
The VELUX Group offers exciting challenges, great opportunities of influencing your own development and an attractive international working environment with competent and committed colleagues where mutual respect and commitment are among the core values.
Application and contact
If you have any questions regarding the position please contact Kenneth Heller at +45 2020 8494, or find us online at www.velux.com.
We will perform interviews on a continuously basis, therefore we urge you send us your application and CV as soon as possible.
Please write in your application that you've seen the job at Jobfinder