PLM Supporter
Do you like to help and provide support and ensure good user experience in a complex and technical PLM set-up?
At the VELUX Group, we give you the chance to grow. To shape your own career. To work in an international environment. To be part of a company that leads the market in sustainable indoor living. We offer you a world of opportunities - if you have the ability and the drive to take them.
Discover more at velux.com/career or velux.dk/karriere
Do you like to help and provide support and ensure good user experience in a complex and technical PLM set-up? Moreover, are you an open and forthcoming person that takes pride in ensuring high quality first-line support to key users and end users in a busy work day? Then you might be the person we are looking for in this position.
Your challenges
You will be a part of the Product Lifecycle Management department, whose main purpose is to ensure more efficient cooperation and accuracy when developing new products. We have a holistic approach and embrace all parts of product development in uniform global PLM processes. You will report directly to the manager of the PLM department.
Your main tasks will include:
- Supporting the global key user community with queries about the various PLM tools
- Continuously improving support material for the local key users
- Occasionally training key users and end users in PLM tools
- Being the link between the organisation and the core PLM team in connection with difficult queries.
As you will be supporting users in different countries and will be working with our back-end IT support, you communicate fluently in English, both orally and in writing.
Your qualifications
We expect you to have a relevant degree and a couple of years’ experience as IT supporter from an international company. You know your way around PLM and tools, so you easily can help your colleagues.
A good first hand knowledge around PLM and CAD as well as related processes, preferably PTC Windchill and Solidworks, is a clear advantage.You are used to working in a global setting; you have good business acumen and take pride in assisting and supporting your colleagues. You have a structured and analytical approach to your work, always thinking one-step ahead with a focus on finding the best solution for your colleagues and the business.
You have an open and forthcoming manner and you collaborate and communicate with ease across professional, national and cultural boundaries. Positive energy and drive describes your working style and you have a pragmatic approach to solving problems for your colleagues.
Your opportunities
You will be the ‘go-to’ person, and through your work, you will build up expertise and in depth knowledge of the PLM tools that support the product development processes. You will be part of a new team who is building a state-of-the-art PLM process landscape in an international company. You will work together with colleagues at a high professional level – colleagues who put extra emphasis into working as one team to reach our ambitious results. The team is characterised by an informal tone, and respect, honesty, loyalty, openness and humor is a vital part of our DNA in the team.
The VELUX Group offers exciting challenges, great opportunities of influencing your own development with competent and committed colleagues where commitment, thoroughness and mutual respect are among the core values.
Application and contact
If you have any questions about the position and the VELUX Group, please feel free to contact the manager of the PLM department, Michael Bladt Tvede, by phone: 2374 2833 or find us online at www.velux.com.
We look forward to receiving your application and CV as soon as possible and no later than 26 October.
Please write in your application that you've seen the job at Jobfinder