Technical supporter in the robotics industry
Would you like to be a part of a rapidly growing company with the opportunity to influence your own career progression?
Technical supporter in the robotics industry, Sweden
Would you like to be a part of a rapidly growing company with the opportunity to influence your own career progression? Could you see yourself providing technical support for a unique and groundbreaking product with a huge development potential? Then you might be the one Universal Robots is looking for.
We have changed the ground rules in automation - and it is being noticed
Being part of Universal Robots means being part of a global success. With colleagues in our international offices across the world you’ll be working with performance-driven colleagues who share a passion for building a globally recognized company. The learning curve is steep, and development is moving fast. At Universal Robots, we have an ambitious growth strategy and aim to fill the role of market leader in collaborative robots.
Universal Robots is part of Teradyne Inc.
Provide expert technical support to our distributors and end-users
Based at a home office in the Jönköping/Västerås area, you will become part of a sales team of 8 persons who cover the Nordic countries, UK and Ireland. Your primary tasks will be to support, educate and train our customers. Technical support will be handled through either email, telephone or on site at our customer premises.
In this position, you will have direct exposure to our customers. We are looking for a candidate with a commercial mindset. Fulfilling this position requires some travel activity (approx. 20-40 days annually).
Your role will also include the following tasks:
- Providing technical support to distributors
- Conducting technical training programs for distributors
- Developing distributors/end-users technical knowledge and abilities with regards to Universal Robots and applications
- Participating in customer visits
- Participating in trade shows and seminars
Qualifications
To gain success in the job it is important that you are outgoing, service-minded and that you can commit at different organizational levels and in different correlations. The job also demands that you have documented practical experience within automation and/or robot programming. Furthermore, you have experience with technical training and customer visits.
To be considered for the job, it is vital that you are fluent in English, and a very good command of Nordic languages is considered a plus. Today, you work as a Technical Supporter, an Automation Technician, an Application Engineer or similar.
Furthermore, the ideal candidate has:
- Bachelor degree or higher in Engineering related subjects
- Two-three years’ experience in robotics/automation industry or similar background
- Experience in conducting seminars/trainings and excellent interpersonal skills
- Experience with hands-on system integration is a plus
Application deadline:
As soon as possible
Please write in your application that you've seen the job at Jobfinder